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Ready to buy a new home? Failing to check that a lawyer is on the AtomBank list of approved solicitors can put your transaction at risk of delay or failure.
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How does my firm apply to be on the Atom Bank plc Conveyancing Panel? How can my firm be reinstated onto the Atom Bank plc Conveyancing Panel?Find an Approved Solicitor on the Atom Bank plc Conveyancing Panel
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It has come to my attention via my mortgage adviser that my lawyer is not on the Atom Bank Solicitor panel. How can I be sure that this is correct?
The best course of action for you to take is to contact your lawyer directly. You lawyer should advise you what has happened. If they are not on the panel they may recommend you to a firm that is on the conveyancing panel for Atom Bank.
Our conveyancer has informed me that he requires proof of ID documents stating that this forms part of his requirements as a conveyancer on the Atom Bank Conveyancing panel. This is news to me - can I refuse?
Anti-terror and anti-money-laundering rules require solicitors and licensed conveyancers to verify the identity of the person or body they are dealing with before they can accept their conveyancing business. The Terms and Conditions that you need to sign will no doubt confirm this. Your lawyer is right that Atom Bank also require certain documents to be viewed. If a you refuse to provide ID verification documents, your conveyancer would not be able to accept instructions from you. Your lawyer also has obligations to obtain certain documents in accordance with Atom Bank CML Handbook requirements last updated on Atom Bank
Do all mortgage companies provide you with an approved list of solicitors? How do you know who is on the Atom Bank conveyancing panel?
The law firm practices themselves provide us confirmation that they are on the Atom Bank conveyancing panel as opposed to being supplied with a list from Atom Bank directly.
My conveyancers in Manchester have advised me that no longer have my conveyancing file. At the time of my purchase I took out a mortgage with Atom Bank. Is it case that being on the Atom Bank conveyancing panel they need to have retained the file for a prescribed period?
Different lenders have different requirements but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Atom Bank Conveyancing Panel Terms. It might be worth you contacting Atom Bank directly.
Do conveyancing solicitors on the Atom Bank conveyancing panel work on a no move no charge basis?
There is generally no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their package
My wife and I have arranged a further advance on our mortgage from Atom Bank as we wish to carry out alterations or improvements our home. Do we need to appoint a solicitor on the Atom Bank conveyancing panel to deal with the paperwork?
Atom Bank do not ordinarily instruct firms on their conveyancing panel to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the Atom Bank list
Can I register a complaint to Atom Bank about the lawyers being on the Atom Bank conveyancing panel?
Complaining to Atom Bank about their conveyancing panel is unlikely to yield much of a response. All solicitors and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.
The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.
If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.
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