Find a Law Firm
approved by Coutts & Co

Ready to buy a new home? Failing to check that a lawyer is on the Coutts & Co list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the Coutts Conveyancing Panel

Examples of recent questions relating to the Coutts & Co Conveyancing Panel

It has come to my attention via my broker that my lawyer is not on the Coutts & Co Solicitor panel. How can I be certain that this is indeed the case?
The best course of action for you to take is to contact your lawyer directly. You lawyer should advise you what has happened. If they are not on the panel they could put your in touch with solicitors on the conveyancing panel for Coutts & Co.
We are nearing an exchange and my mum and dad having transferred the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to make a notification to my lender Coutts & Co. I am advised that, being on the Coutts & Co conveyancing panel and acting on their behalf he must inform Coutts & Co if the balance of the mortgage advance is not just from me. I advised the bank about my parent’s contribution when I applied for the home loan so is it really necessary for him to raise this?
Your lawyer is obliged to check with Coutts & Co to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Coutts & Co if you agree, failing which, your lawyer must cease to continue acting.
Do all the firms listed on your search have online case tracking as I was under the impression that this was a precondition of being on the Coutts & Co conveyancing panel?
No. There is no CML Part 2 or Building Society Association requirement relating to online case tracking. Some law firms operate such technology and some don't.
My solicitors in Manchester have advised me that they can not locate my conveyancing file. To assist with my purchase I took out a mortgage with Coutts & Co. Is it case that being on the Coutts & Co conveyancing panel they need to have retained the file for a number of years?
It very much depends from lender to lender but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Coutts & Co Conveyancing Panel Terms. It might be worth you contacting Coutts & Co directly.
How can we tell if a solicitor on the Coutts & Co panel is any good?
seeking recommendations is a sensible starting point. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always advocate that you speak with the solicitor carrying out your conveyancing
The for formalities of my remortgage has taken place with a mortgage from Coutts & Co. Conveyancing was a necessary evil but I feel I should register my dissatisfaction about Coutts & Co. Who do I contact should I wish to lodge a complaint?
Most lenders have complaints procedures. Your first port of call should be one of the Coutts & Co branches or the Customer Care Department at Coutts & Co head office. Ordinarily complaints to Coutts & Co are sorted out very quickly. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service with full details of your complaint.
It is not clear whether my mortgage offer requires a lease extension . I have called Coutts & Co on various occasions and was told they are content with the situation and they would lend. My solicitor - who is on the Coutts & Co conveyancing panel- telephoned and was told not they would not lend in accordance with their CML Handbook minimum lease term requirements. Who do I believe?
Your lawyer has to follow the CML Handbook Part 2 requirements for Coutts & Co. Unless your lawyer obtains specific confirmation in writing that Coutts & Co will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Coutts & Co to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.