Find an Approved Solicitor on the Kensington Mortgage Company Ltd
Frequently asked questions relating to the Kensington Mortgage Conveyancing Panel
My mortgage broker has says he needs my law firm’s panel member for the Kensington Mortgage conveyancing panel. How do I find this out. I have tried my local Kensington Mortgage branch but they have not got back to me yet.
You are best placed to get this information from your conveyancing lawyer. They should have a central record lender panel numbers including the Kensington Mortgage panel reference.
Can you clarify something for me?. For no fault of my lawyer but, my purchase conveyancing has been going on for months. The Local Authority Search from Kensington Mortgage was date stamped random date and we have agreed a date for me to move into the property on 6. My solicitor has advised that as she is on the Kensington Mortgage conveyancing panel she needs to redo the searches as they are no longer acceptable to the lender.
A precondition to being on the Kensington Mortgage approved panel is to comply with the CML Handbook requirements (last updated for this lender on Kensington Mortgage)which specifies that a local authority search be not more than half a year old. You should nevertheless ask your lawyer to check whether something called ‘search validation’ indemnity insurance is acceptable to Kensington Mortgage.
Do all the licensed conveyancers and solicitor practices listed on your directory have online case tracking as I understood that this was a condition of being on the Kensington Mortgage conveyancing panel?
The Council of Mortgage Lenders or BSA do not require online case tracking. Some law firms operate such technology and some don't.
I am refinancing my house does my lawyer need to be on the Kensington Mortgage Solicitor panel?
In theory, you could use a solicitor that is not on Kensington Mortgage conveyancing panel, but Kensington Mortgage would require one of their panel solicitors to be instructed to act in their interests, and you'd have to pay for this - so most people instruct a panel solicitor. It's also easier, as otherwise you'd have to deal with two solicitors for the same transaction.
I am about to exchange contracts on a purchase with a mortgage from Kensington Mortgage. The report from my solicitor mentions that Kensington Mortgage could withdraw their offer before completion. Is this right?
Banks and Building Societies such as Kensington Mortgage can revoke their mortgage offer although this rarely happens. should Kensington Mortgage withdraw their offer they may or may not inform you or the lawyer as to their reasoning. There are various possible reasons but here are a few examples:
If the financial circumstances of the borrower have changed to the detriment and the Kensington Mortgage has been notified
If the borrower informs Kensington Mortgage of a change in security address
Where to proceed with the Mortgage offer would be unlawful
If the lender reasonably suspects that the applicant, borrower, mortgagor or guarantor is involved in any criminal or fraudulent activity, including trading in illegal drugs or other substances, theft, robbery, deception or other serious offences, or if the applicant borrower, mortgagor or guarantor has a conviction for any serious criminal offence, including theft, deception, fraud, robbery or trade in illegal drugs or other substances;
If the solicitor on the Kensington Mortgage conveyancing panel acting for the applicant, borrower, mortgagor or guarantor cannot comply with Kensington Mortgage ‘s instructions
I currently have a mortgage with with Kensington Mortgage. Conveyancing has been completed some time ago. Should I wish to rent out my property and do not currently have a buy-to-let mortgage do I need to remortgage to a buy-to-let mortgage or inform Kensington Mortgage?
Kensington Mortgage must be informed of your intention prior to letting out your property as this is likely to be a breach of Kensington Mortgage’s mortgage conditions. It may be that Kensington Mortgage will allow you to rent out your former home without needing to switch to a buy-to-let mortgage but some lenders will add a surcharge to your mortgage rate to reflect the higher risk. You should contact Kensington Mortgage directly. You need not do this via a Kensington Mortgage conveyancing panel lawyer.
I have not been happy with the level or service received from my lawyer. Is there a Kensington Mortgage conveyancing panel complaints department or do I complain directly to the law firm?
Complaining to Kensington Mortgage about their conveyancing panel is unlikely to yield much of a response. All solicitors and conveyancer must have a complaints procedure. You can get information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.
The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.
If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.