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approved by Kent Reliance

Ready to buy a new home? Failing to check that a lawyer is on the Kent Reliance list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the Kent Reliance (a trading name of OneSavings Bank plc) Conveyancing Panel

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On what basis could a law firm be removed from the Kent Reliance approved conveyancing panel?
A survey recently commissioned by the Solicitors Regulatory Authority found that three quarters of law firms had been excluded from a lender panel. The top reasons in order are :
  1. Low volume of transactions
  2. the lawyer is a sole practitioner
  3. as part of the HSBC panel reduction
  4. regulatory contact by SRA
  5. accidental removal. We are not aware of the specific or common criteria for removal by Kent Reliance
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Kent Reliance will not agree to this. Why was Kent Reliance even consulted?
Your lawyer being on the Kent Reliance conveyancing panel is duty bound to inform Kent Reliance of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Kent Reliance then they would have to discontinue acting for you and Kent Reliance.
What tools are available to find a local solicitor on the Kent Reliance conveyancing panel? I have a car and am prepared to travel up to 10 miles to meet the conveyancer.
Feel free to make use of the find a conveyancing panel tool on this website. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the Kent Reliance solicitor panel.
I was expecting to complete on my first house two days ago. My solicitor is on the Kent Reliance solicitors panel but has moved offices in the past couple of months and had not advised Kent Reliance of their new address. Kent Reliance has locked down the release of mortgage funds until such time as their systems are up to date with the correct details.
This is a rare situation indeed. The majority of lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Kent Reliance branch or your mortgage broker to see if they can assist.
Is it the case that all solicitor firms on the Kent Reliance conveyancing panel overseen by the SRA?
As solicitors, in order to be on the Kent Reliance conveyancing panel they would need to be regulated by the SRA. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
I was thinking of purchasing my friend’s property. Once we agree a price, what’s the best way to proceed? I hope to get a mortgage with Kent Reliance. Is there anyway to cut out the solicitors to save on the costs? My dad reckons back in the day he did a lot of it himself, just went into the land registry office and providing them with the info they needed himself
If you are getting a mortgage with Kent Reliance involved you will need to appoint a solicitor on the Kent Reliance conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to Kent Reliance. Feel free to use our search tool to look for a licensed conveyancer or solicitor on the Kent Reliance conveyancing panel.
Completion of my remortgage has taken place with a mortgage from Kent Reliance. Conveyancing was a necessary evil but I feel I should register my dissatisfaction about Kent Reliance. How do I make a complaint?
Most lenders have complaints procedures. Your first port of call should be one of the Kent Reliance branches or the Customer Care Department at Kent Reliance head office. In most cases complaints to Kent Reliance are resolved effectively and efficiently. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR who will take matters further.