Find an Approved Solicitor on the LendInvest
Frequently asked questions relating to the LendInvest Conveyancing Panel
I appointed a law firm to work on my remortgage three weeks ago having applied for a mortgage with LendInvest. The solicitors confirmed to me that they are on LendInvest conveyancing panel and advised me their panel number. LendInvest then ,via my broker advised that their panel number was dormant and would need to be reactivated. What do I do from here? Do I instruct a different law firm listed on the approved panel for LendInvest?
You may be very frustrated with the lawyer but if it only go take a few more days they it may be worth waiting as, depending on how far progressed you are you may end up delaying the transaction by a number of weeks if you need to replace your solicitor You may wish to enlist the help of your broker to check with the LendInvest as to the time frame to get your lawyer reinstated on the panel once again.
My god-son is buying a newly built flat with a home loan from LendInvest. His solicitor has advised him of a delay in receiving the ‘Disclosure of Incentive Form’. What is this document - I have never come across this before?
The form is intended to provide information to the main parties engaged in the transaction. Therefore, it will be provided to your son’s lawyer who should be on the LendInvest conveyancing panel as a standard part of the process, and to the valuer when asked.
The Developer will be required to start the process by downloading the form and completing it.
The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the LendInvest conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.
What tools are available to search for a local solicitor on the LendInvest conveyancing panel? I have a car and am prepared to travel up to 20 miles to meet the lawyer.
You can use the find a conveyancing panel search on this page. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the LendInvest solicitor panel.
I am selling my house. Does my solicitor have to be on the LendInvest conveyancing panel in order to deal with paying off my mortgage?
Ordinarily, even if your lawyer is not on the LendInvest conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
We are getting a further advance on our mortgage from LendInvest as we wish to carry out a loft conversion to our home. Do we need to appoint a solicitor on the LendInvest conveyancing panel to deal with the paperwork?
LendInvest would not normally instruct firms on their conveyancing panel to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the LendInvest panel
The for formalities of my remortgage has taken place with a loan from LendInvest. Conveyancing was of an acceptable standard but I feel I should register my dissatisfaction about LendInvest. Who do I contact should I wish to lodge a complaint?
All lenders have complaints procedures. Your first port of call should be one of the LendInvest branches or the Customer Services Team at LendInvest head office. In most cases complaints to LendInvest are resolved effectively and efficiently. If you feel that the matter is not resolved you can write to the
Financial Ombudsman Service
who will take matters further.
On the whole I have been dissatisfied with the level or service received from my lawyer. Is there a LendInvest conveyancing panel complaints department or do I complain directly to the law firm?
Complaining to LendInvest about their conveyancing panel is unlikely to yield much of a response. All solicitors and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.
The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.
If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.