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approved by Masthaven

Ready to buy a new home? Failing to check that a lawyer is on the Masthaven list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the Masthaven Bank Conveyancing Panel

Masthaven Bank Conveyancing Panel Recently Asked Questions

I instructed a firm of solicitors to work on my purchase 5 weeks ago having applied for a mortgage with Masthaven Bank. The solicitors assured me that they are on Masthaven Bank conveyancing panel and advised me their panel number. Masthaven Bank then ,via my broker advised that their panel number was dormant and would need to be reactivated. What happens next? Should I appoint a new solicitor currently on the approved panel for Masthaven Bank?
The answer depends on whether you still have confidence in the said solicitors and how long it will take for the firm to be reinstated on the Masthaven Bank conveyancing panel You may wish to enlist the help of your broker to check with the Masthaven Bank as to how long they think it will take to get the firm to get back on the panel.
My conveyancing solicitor is asking me for ID documents saying that this is part of his legal duty as a conveyancer on the Masthaven Bank Solicitor panel. Can this be correct?
Anti-terror and anti-money-laundering rules require solicitors and licensed conveyancers to verify the identity of the person or body they are dealing with before they can accept their conveyancing business. The Terms and Conditions that you need to sign will no doubt confirm this. Your lawyer is right that Masthaven Bank also require certain documents to be viewed. If a you refuse to provide ID verification documents, your conveyancer would not be able to accept instructions from you. Your lawyer also has obligations to obtain certain documents in accordance with Masthaven Bank CML Handbook requirements last updated on Masthaven Bank
How up to date is your search tool for the Masthaven Bank conveyancing panel? Do Masthaven Bank send you an updated list?
The firms themselves provide us confirmation that they are on the Masthaven Bank conveyancing panel as opposed to being supplied with a list from Masthaven Bank directly.
I would like to get my ex-husband taken off the mortgage deeds. Can Masthaven Bank really tell me which solicitor I can or can not use?
You can use any solicitor you like but Masthaven Bank then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the Masthaven Bank solicitors panel
Can I register a complaint to Masthaven Bank about the lawyers being on the Masthaven Bank conveyancing panel?
Complaining to Masthaven Bank about their conveyancing panel is unlikely to yield much of a response. All solicitors and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

After shopping around on the internet I have found a solicitor having checked that they are on the Masthaven Bank conveyancing panel. Does my lawyer arrange the survey of the property? Or I've digested plenty of house buying,I note that it is considered advisable to get your house surveyed prior to buying it. When I asked my solicitor - who is on the Masthaven Bank conveyancing panel - on this she said they don't do this and I need to contract an independent surveyor. Is that normal?
Masthaven Bank will need an independent valuation of the property. Your lawyer will not arrange this. Usually Masthaven Bank will appoint their own surveyor to do this, and you will have to pay for it. Remember that this is a valuation for mortgage purposes and not a survey. You may wish to consider appointing your own surveyor to carry out a survey or prepare a home buyers report on the property. It is up to you to satisfy yourself that the property is structurally sound before you buy it. If the survey or report reveals that building work is needed, you should tell your solicitor. You may wish to renegotiate with the seller. or Your lawyer will not organise the survey but they may be able to put you in touch with a local one that they recommend. RICS offers a find a surveyor service (just google it) where you can search for a qualified surveyor by postcode. As you are getting a mortgage with Masthaven Bank you could contact your them to see if they have a list of approved surveyors.
My ex -wife’s name is on the Masthaven Bank mortgage of my property but not on the land registry. The apartment was transferred to me on our divorce many years ago by way of a sealed court order. Does my ex still have a say on the sale even though the land registry showing the property in my name alone? Will I be required to take her name of the Masthaven Bank mortgage in order to sell?
As regards the Masthaven Bank mortgage, it is unusual that your ex-wife’s name remains on the mortgage but not on the title. It is conceivable that this is an oversight on the part of your conveyancers to ensure that her name was removed or even an administrative error on the part of Masthaven Bank in failing to update their data. In any event, it should cause difficulty providing her name no longer appears on the Land Registry title and you have a court order ordering that the property is transferred to you.