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Ready to buy a new home? Failing to check that a lawyer is on the N&P BS list of approved solicitors can put your transaction at risk of delay or failure.
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How does my firm apply to be on the Norwich and Peterborough Building Society Conveyancing Panel? How can my firm be reinstated onto the Norwich and Peterborough Building Society Conveyancing Panel?Find an Approved Solicitor on the Norwich and Peterborough Building Society Conveyancing Panel
Frequently asked questions relating to the Norwich and Peterborough Building Society Conveyancing Panel
On what basis would a firm of solicitors be removed from the Norwich and Peterborough Building Society approved conveyancing panel?
According to a recent survey report by the solicitors regulator three quarters of law firms had been removed from a lender panel. The top reasons in order are :
- lack of transactions
- the lawyer is a sole practitioner
- as part of the HSBC panel reduction
- regulatory contact by SRA
- accidental removal. We are not aware of the specific or common criteria for removal by Norwich and Peterborough Building Society
My lawyer has uncovered a difference when comparing the surveyor’s assumptions in Norwich and Peterborough Building Society’s valuation survey and what is in the title deeds. My solicitor has advised that as he is on the Norwich and Peterborough Building Society conveyancing panel he is duty bound to check that the lender is OK with this discrepancy and is content go ahead. Is my solicitor’s course or action appropriate?
A precondition to being on the Norwich and Peterborough Building Society approved panel is to comply with the CML Handbook requirements (last updated for this lender on Norwich and Peterborough Building Society) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for both parties.
I note that you have a search directory identifying solicitors on the Norwich and Peterborough Building Society conveyancing panel. Do firms pay you a referral fee if I retain them for my house purchase?
We are a listing service only for law firms wishing to communicate if they are on the Norwich and Peterborough Building Society conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
I am purchasing a terraced house and getting a mortgage with Norwich and Peterborough Building Society. Can I do my own conveyancing?
Leaving aside the complexities and merits of DIY conveyancing you will have to appoint a solicitor on the Norwich and Peterborough Building Society conveyancing panel to look after their interests. Most people therefore find it easier to let the solicitor act for them and the lender. Furthermore there is minimal cost savings to made in you doing to conveyancing for yourself and another lawyer conducting the conveyancing for the lender. Please feel free to use the search tool to find a lawyer on the Norwich and Peterborough Building Society conveyancing panel in your location.
I previously instructed online conveyancers located in London who are on the Norwich and Peterborough Building Society solicitor panel. They are now charging me a separate fee of £195 for dealing with the Norwich and Peterborough Building Society mortgage. Is this a supplemental conveyancing fee set by Norwich and Peterborough Building Society?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Norwich and Peterborough Building Society but by your lawyers. Some firms on the Norwich and Peterborough Building Society will charge an ‘acting for lender’ fee but plenty of firms include it on their overall fee.
Completion of my remortgage has taken place with a loan from Norwich and Peterborough Building Society. Conveyancing was satisfactory but I feel I should register my dissatisfaction about Norwich and Peterborough Building Society. How do I make a complaint?
Almost all lenders have complaints procedures. Your first port of call should be one of the Norwich and Peterborough Building Society branches or the Customer Services Team at Norwich and Peterborough Building Society head office. We understand that complaints to Norwich and Peterborough Building Society are sorted out effectively and efficiently. If you feel that the matter is not resolved you can write to the
Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR who will take matters further.
Can I register a complaint to Norwich and Peterborough Building Society about the lawyers being on the Norwich and Peterborough Building Society conveyancing panel?
There is little point in complaining directly to Norwich and Peterborough Building Society. All solicitors and conveyancer must have a complaints procedure. You can get information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.
The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.
If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.