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UK Building Society Panel

Find a Lawyer on the Norwich and Peterborough Building Society Conveyancing Panel

Find an approved Solicitor on the Norwich and Peterborough Building Society Conveyancing Panel. Enter your postcode to see every regulated firm covering your area.

How do I find a conveyancer on the Norwich and Peterborough Building Society conveyancing panel?

To use a Norwich and Peterborough Building Society mortgage, your conveyancer must be approved on the Norwich and Peterborough Building Society conveyancing panel — Norwich and Peterborough Building Society only releases mortgage funds to a firm on its panel. Enter your postcode above to see every regulated firm covering England & Wales, ordered by distance.

Every firm is regulated by the SRA, CLC, or the Law Society of Scotland or Northern Ireland, and the directory is free — no broker fees and no sign-up. If your current solicitor is not on the Norwich and Peterborough Building Society panel, you can ask them to apply, or instruct a panel firm to avoid paying for a separate lender-appointed conveyancer, which usually adds cost and delay.

Panel data reviewed August 2026 · regulated firms only

About the Norwich and Peterborough Building Society conveyancing panel

Being on the Norwich and Peterborough Building Society conveyancing panel means a firm has met the lender's criteria to act on its mortgages. Panels exist to manage risk, so the criteria can take in a firm's size, its regulatory record and how much conveyancing work it handles.

Lender panels were tightened across the industry as lenders moved to reduce fraud risk, which is why not every solicitor sits on every lender's list. A firm being off the Norwich and Peterborough Building Society panel is not a reflection of the quality of its work.

Norwich and Peterborough Building Society is a UK building society. To act for Norwich and Peterborough Building Society mortgage customers on a purchase, sale or remortgage, a conveyancing solicitor or licensed conveyancer must be approved on the Norwich and Peterborough Building Society conveyancing panel.

Frequently asked

Norwich and Peterborough Building Society conveyancing panel: questions answered

Everything buyers, sellers and remortgagers ask about the Norwich and Peterborough Building Society panel.

Unusual conveyancing

  • I am buying a garden flat and getting a mortgage with Norwich and Peterborough Building Society. Conveyancing solicitors are said to be 'a necessary evil' but can I do it myself?
    Leaving aside the complexities and merits of DIY conveyancing you will have to appoint a solicitor on the Norwich and Peterborough Building Society conveyancing panel to look after their interests. Most people therefore find it easier to let the solicitor act for them and the lender. Furthermore there is minimal cost savings to made in you doing to conveyancing for yourself and another lawyer conducting the conveyancing for the lender. Please feel free to use the search tool to find a lawyer on the Norwich and Peterborough Building Society conveyancing panel in your location.
  • What happens if my solicitor is removed from the Norwich and Peterborough Building Society Conveyancing panel before the completion date?
    First, this is very unlikely to happen. In most cases even where a law firm is removed off of a panel the lender would allow the completion to go ahead as the lender would appreciate the difficulties that they would place you in if you have ti instruct a new solicitor days before completion. In a worst case scenario where the lender insists that you instruct a new firm then it is possible for a very good lawyer to expedite the conveyancing albeit that you may pay a significant premium for this. The analogous situation is where a buyer instructs a lawyer, exchanges contracts and the law firm is shut down by the regulator such as the SRA. Again, in this situation you can find lawyers who can troubleshoot their way to bring the conveyancing to a satisfactory conclusion - albeit at a cost.
  • I am selling my house. Does my solicitor have to be on the Norwich and Peterborough Building Society conveyancing panel in order to deal with paying off my mortgage?
    Ordinarily, even if your lawyer is not on the Norwich and Peterborough Building Society conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
  • My conveyancers in London have advised me that no longer have my conveyancing file. At the time of my purchase I took out a mortgage with Norwich and Peterborough Building Society. Is it case that being on the Norwich and Peterborough Building Society conveyancing panel they need to have retained the file for a number of years?
    It very much depends from lender to lender but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Norwich and Peterborough Building Society Conveyancing Panel Terms. It might be worth you contacting Norwich and Peterborough Building Society directly.
  • I was scheduled to complete on my first house yesterday. My solicitor is on the Norwich and Peterborough Building Society conveyancing panel but has changed address in the past couple of months and had not advised Norwich and Peterborough Building Society of their new address. Norwich and Peterborough Building Society is now refusing to release my funds as the information from the solicitors isn't correct.
    This is a rare situation indeed. The majority of lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Norwich and Peterborough Building Society branch or your mortgage broker to see if they can assist.
  • The firm that just started acting on my purchase in London has suddenly closed. They were on acting for me because I needed a firm on the Norwich and Peterborough Building Society conveyancing panel and my previous lawyer was not. I paid them £200 on account. What do I do now?
    If you have an estate agent involved then let them know straight away so that they can let the sellers know that there may be a slight delay due to reasons beyond your control. Hopefully they will be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You will need to appoint new lawyers that are on the Norwich and Peterborough Building Society conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new lawyers may be able to assist

Search tool

  • How do I find a local solicitor on the Norwich and Peterborough Building Society conveyancing panel? I have a car and am prepared to travel up to 10 miles to meet the lawyer.
    Feel free to make use of the find a conveyancing panel tool on this page. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the Norwich and Peterborough Building Society solicitor panel.
  • I am buying a property and need a conveyancing solicitor in London who is on the Norwich and Peterborough Building Society conveyancing. Can you recommend a local firm?
    Our service is a directory service for firms who wish to be listed as being on the approved conveyancing panel for Norwich and Peterborough Building Society. We don’t recommend any particular firm.
  • I note that you have a search directory listing firms on the Norwich and Peterborough Building Society conveyancing panel. Do firms pay you a referral fee if I instruct them for my conveyancing?
    We are a listing service only for law firms wishing to communicate if they are on the Norwich and Peterborough Building Society conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
  • Do I need to visit the offices of the Norwich and Peterborough Building Society conveyancing panel solicitor to execute the legal charge? If so, I will choose one who does conveyancing in so that I can pop in to their offices when needed.
    As opposed to ten years ago, most lenders no longer require their conveyancing panel solicitor to witness the borrowers signature. You will still be obliged to provide ID Documents and there are still distinct advantages to using a local solicitor, in your case a conveyancing solicitor in.
  • I am looking for conveyancing quotes online. Can I be sure that all the firms that are listed on your site are on the Norwich and Peterborough Building Society conveyancing panel?
    The law firms listed on our site have advised us that they are on the Norwich and Peterborough Building Society panel and agreed to advise us to take down their listing in the event of removal off of the Norwich and Peterborough Building Society panel. To date we have not been informed by either a lender or a member of the public that the data about a specific firm being on the Norwich and Peterborough Building Society conveyancing panel is incorrect.
  • I need to find a Norwich and Peterborough Building Society panel solicitor in Belfast. Could you help me?
    Unfortunately it's not apparent why you need a Norwich and Peterborough Building Society panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Norwich and Peterborough Building Society to find out which solicitors in Norwich and Peterborough Building Society are on their panel. If you do find such a firm not listed please direct them to our site to list. After all the cost is only one £1 a month

Panel membership

  • My lawyer is not on the Norwich and Peterborough Building Society Conveyancing Panel. Can I still use my preferred solicitor even though they are not on the Norwich and Peterborough Building Society panel?
    The most common options here are as follows:
    1. Complete the purchase with your existing solicitors but Norwich and Peterborough Building Society will need to instruct a lawyer on the Norwich and Peterborough Building Society conveyancing panel. This will result in additional cost and potential delay.
    2. Get a new solicitor to act in the purchase, obviously checking they are on the Norwich and Peterborough Building Society conveyancing panel.
    3. Urge your lawyer to apply to join the Norwich and Peterborough Building Society lender panel
  • I was advised recently by my broker that my solicitor is not on the Norwich and Peterborough Building Society Conveyancing panel. How can I check?
    The best course of action for you to take is to contact your lawyer directly. It is reasonable to expect your lawyer to advise you of the situation. If they are not on the panel they may recommend you to a firm that is on the conveyancing panel for Norwich and Peterborough Building Society.
  • I am selling my flat and the EA has just called to say that the buyers are changing their conveyancer. The reason given is that Norwich and Peterborough Building Society will only deal with solicitors on their conveyancing panel. Why would a big named lender only deal with certain solicitors?
    Lenders have always had panels of law firms they are willing to work with, but in the past few years big names such as Santander, have reviewed and reduced their conveyancing panel– in some cases removing conveyancing firms who have worked with them for more than 25 years.

    Lenders blame a rise in fraud as the reason for the cull – criteria have been tightened and a smaller panel should be easier to keep an eye on. No lender will say how many solicitors have been dropped, claiming the information is commercially sensitive, but the Law Society says it is hearing daily from firms that have been removed from panels, or have other concerns about them. Some do not even realise they have been dropped until contacted by a borrower who has instructed them as might be the situation in your buyer's case. Your purchasers are unlikely to have any sway in the decision.

  • My mortgage broker has asked me for my solicitor's panel member for the Norwich and Peterborough Building Society conveyancing panel. How do I find this out. I have tried my local Norwich and Peterborough Building Society branch but they don't know it.
    You are best placed to get this information from your conveyancing lawyer. They should have a central record lender panel numbers including the Norwich and Peterborough Building Society panel reference.
  • On what basis would a law firm be removed from the Norwich and Peterborough Building Society solicitor panel?
    A survey recently commissioned by the Solicitors Regulatory Authority found that three quarters of law firms had been removed from a lender panel. The top reasons in order are:
    1. lack of transactions
    2. the lawyer is a sole practitioner
    3. as part of the HSBC panel reduction
    4. regulatory contact by SRA
    5. accidental removal. We are not aware of the specific or common criteria for removal by Norwich and Peterborough Building Society
  • We are buying a 1 bedroom flat in London with a mortgage from Norwich and Peterborough Building Society. We have a solicitor but Norwich and Peterborough Building Society says he's not on their "panel". We have to appoint one of the Norwich and Peterborough Building Society panel solicitors or keep our solicitor and pay for one of their panel ones to represent them. This seems very unfair; is there anything we can do?
    No, not really. The mortgage offered to you is subject to its terms and conditions, one of which will be that lawyers will on the Norwich and Peterborough Building Society conveyancing panel. Until recently, most lenders had large numbers of law firms on their panels: a borrower could choose one for themselves, as long as it was on the lender's panel. The lender would then simply instruct the borrower's lawyers to act for the lender, too. You can use your lender's panel lawyers or you could borrow from another lender which does not restrict your choice. Another option that might be available is for your lawyer to apply to be on the conveyancing panel for Norwich and Peterborough Building Society
  • How easy is it to change a solicitor as I need to find one who is on the Norwich and Peterborough Building Society conveyancing panel. How easy is it to change conveyancer?
    If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
  • A solicitor I had intended to instruct on a remortgage said she would charge more if my lender is because of their difficult processes! Will I regret using Norwich and Peterborough Building Society? Any comments will be appreciated
    Norwich and Peterborough Building Society conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the UK Finance Mortgage Lenders' Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the Norwich and Peterborough Building Society conveyancing panel. If they are not, this does add further risk of delay as Norwich and Peterborough Building Society will appoint their own solicitors to look after their interest.

UK Finance obligations

  • Much to my surprise my lawyer is asking me for ID documents saying that this is part of his requirements as a solicitor on the Norwich and Peterborough Building Society Conveyancing panel. Is this right?
    Anti-terror and anti-money-laundering rules require solicitors and licensed conveyancers to verify the identity of the person or body they are dealing with before they can accept their conveyancing business. The Terms and Conditions that you need to sign will no doubt confirm this. Your lawyer is right that Norwich and Peterborough Building Society also require certain documents to be viewed. If a you refuse to provide ID verification documents, your conveyancer would not be able to accept instructions from you. Your lawyer also has obligations to obtain certain documents in accordance with Norwich and Peterborough Building Society UK Finance Mortgage Lenders' Handbook requirements last updated on Norwich and Peterborough Building Society
  • I am buying a newly built flat and my lawyer is telling me that she has to reveal incentives from the developer as her firm is on the Norwich and Peterborough Building Society conveyancing panel. I am on a tight deadline to exchange and I dont want to delay matters. Is my lawyer right?
    You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the Norwich and Peterborough Building Society approved panel is to comply with the UK Finance Mortgage Lenders' Handbook requirements (last updated for this lender on Norwich and Peterborough Building Society). The UK Finance Mortgage Lenders' Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
  • Our lawyer has identified a defect with the lease for the property we are buying. The other side have suggested title insurance as a solution. We are happy with insurance and will pay for it. Our solicitor says that as he is on the Norwich and Peterborough Building Society conveyancing panel he must check that the lender is happy with this solution. Are we the client or is Norwich and Peterborough Building Society?
    The short answer to your last question is that, notwithstanding the potential for a conflict of interest, you and Norwich and Peterborough Building Society are the client. A precondition to being on the Norwich and Peterborough Building Society approved panel is to comply with the UK Finance Mortgage Lenders' Handbook requirements (last updated for this lender on Norwich and Peterborough Building Society). The UK Finance Mortgage Lenders' Handbook conditions require your lawyer to disclose issues such as defects will the lease so that Norwich and Peterborough Building Society can be afforded the opportunity to check with their valuer as to the extent that the value of the property is affected. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for you.
  • My lawyer has identified an inconsistency between the assumptions in Norwich and Peterborough Building Society's valuation report and what is in the conveyancing documents. My solicitor says that as he is on the Norwich and Peterborough Building Society conveyancing panel he must check that the lender is happy with this discrepancy and is still content to lend. Is my lawyer's stance right?
    A precondition to being on the Norwich and Peterborough Building Society approved panel is to comply with the UK Finance Mortgage Lenders' Handbook requirements (last updated for this lender on Norwich and Peterborough Building Society) which do require that your lawyer disclose any incorrect assumptions in the lender's valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for you.
  • Can you clarify something for me?. For no fault of my lawyer but, my purchase conveyancing has been going on for months. The Local Authority Search from Norwich and Peterborough Building Society was dated random date and we have agreed a date for me to move into the property on 6 months + 3. My solicitor says that as she is on the Norwich and Peterborough Building Society conveyancing panel she needs to redo the searches as they are now out of date.
    One of the many conditions to being on the Norwich and Peterborough Building Society approved panel is to comply with the UK Finance Mortgage Lenders' Handbook requirements (last updated for this lender on Norwich and Peterborough Building Society)which states that a local authority search be not more than 6 months old. You should nevertheless ask your lawyer to check whether something called 'search validation' indemnity insurance is acceptable to Norwich and Peterborough Building Society.
  • My wife and I are refinancing our apartment with Norwich and Peterborough Building Society. We have a son 19 who lives with us. The solicitor on the Norwich and Peterborough Building Society conveyancing panel requested us to identify any adults other than ourselves who reside at the property. The solicitor has now sent a form for our son to sign, giving up any rights in the event that the flat is repossessed. I have two questions (1) Is this form unique to the Norwich and Peterborough Building Society conveyancing panel as he never had to sign this form when we purchased 3 years ago (2) Does our son by signing this giving up his rights to inherit the property?
    First, rest assured that your Norwich and Peterborough Building Society conveyancing panel solicitor is doing the right thing as it is established procedure for any occupier who is aged 17 or over to sign the necessary Consent Form, which is purely to state that any rights he has in the property are postponed and secondary to Norwich and Peterborough Building Society.This is solely used to protect the Norwich and Peterborough Building Society if the property were re-possessed so that in such circumstances, your son would be legally obliged to leave.

    It does not impact your son's right to inherit the apartment. Please note that if your son were to inherit and the mortgage in favour of Norwich and Peterborough Building Society had not been discharged, he would be liable to take over the loan or pay it off, but other than that, there is nothing stopping him from keeping the property in accordance with your will or the rules of intestacy.

Quick fire

  • Are all Conveyancing Quality Solicitors on the Norwich and Peterborough Building Society conveyancing panel?
    It is true that some banks and building societies now use the accreditation scheme as the starting point for Panel membership such as HSBC and Santander. CQS membership however gives no guarantee to lender panel acceptance. That being said, UK Finance have indicated that it is likely to become a pre-requisite for firms wishing to join their panels.
  • When it comes to lenders such as Norwich and Peterborough Building Society do solicitors have to be pay a fee to be on the conveyancing panel?
    We are not aware of any lender fees to be on their panel although some do charge an administration charge to deal with the processing of the conveyancing panel application.
  • Do conveyancing solicitors on the Norwich and Peterborough Building Society conveyancing panel work on a no sale no fee basis?
    There is generally no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a 'gatekeeper'). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their package
  • How can we tell if a solicitor on the Norwich and Peterborough Building Society panel is any good?
    Getting recommendations is a good start. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always recommend that you speak with the lawyer handling your transaction
  • We have a mortgage agreed in principle with Norwich and Peterborough Building Society. Solicitors have been appointed? How long does it take for Norwich and Peterborough Building Society to send the offer to our conveyancer
    Some lenders take longer than others. Have Norwich and Peterborough Building Society done the valuation? Have you advised Norwich and Peterborough Building Society as your lawyers details and checked that your lawyer is on the Norwich and Peterborough Building Society conveyancing panel? It is not unusual for a mortgage offer to take a month to come through
  • I am buying a property where the roof has a solar panel. Solicitors conducting should look into this right? Will my lender Norwich and Peterborough Building Society be concerned
    As you are obtaining a mortgage with Norwich and Peterborough Building Society your lawyer must to check the Norwich and Peterborough Building Society conveyancing instructions contained in the Part 2 of the UK Finance Mortgage Lenders' Handbook for Norwich and Peterborough Building Society. The UK Finance Mortgage Lenders' Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to Norwich and Peterborough Building Society where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. UK Finance are developing guidance for Northern Ireland and Scotland.
  • Hi, thinking about buying a house off my mate. Once we agree a price, what's the best way to proceed? I hope to get a mortgage with Norwich and Peterborough Building Society. Is there anyway to cut out the solicitors to save us both money? My dad reckons back in the day he did a lot of it himself, just went into the land registry office and providing them with the info they needed himself
    If you are getting a mortgage with Norwich and Peterborough Building Society involved you will need to appoint a solicitor on the Norwich and Peterborough Building Society conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to Norwich and Peterborough Building Society. Feel free to use our search tool to look for a licensed conveyancer or solicitor on the Norwich and Peterborough Building Society conveyancing panel.
  • In what circumstances might Norwich and Peterborough Building Society amend or withdraw their mortgage offer?
    Where information comes to Norwich and Peterborough Building Society 's attention regarding the customers or the security that they were not aware of prior to offer that affects their original decision to lend
  • I have had an offer accepted on a house I spoke to a solicitor recommended by my mum and he suggested using a solicitor approved by Norwich and Peterborough Building Society. The estate agent recommended two local firms so I asked Norwich and Peterborough Building Society if the 2 suggested solicitors are approved, which they are not. Norwich and Peterborough Building Society pointed out that either firm can fill out the appropriate forms to become approved. Do I (1) save myself the aggravation and use one of Norwich and Peterborough Building Society 's conveyancing panel solicitors (2) Use the local solicitor and accept there may be delays etc as they go through the approval process.
    Ask Norwich and Peterborough Building Society for conveyancing panel firms in your area. Lenders have them all over the country. You can also use our search tool at the top of this page to search for a lawyer on the Norwich and Peterborough Building Society conveyancing panel based on location. If you particularly like the sound of one of the local lawyers that you have spoken to ask them if they would go onto Norwich and Peterborough Building Society conveyancing panel as it may only take about 2-3 weeks. As long as they meet Norwich and Peterborough Building Society's requirements it can be a very simple job for the solicitor. Other stuff will be going on in parallel (as you are at an early stage) so it may not delay matters.
  • I'm at the point of viewing houses and now considering a potential offer. Should I already have a conveyancer appointed at this stage? I will be getting a mortgage with Norwich and Peterborough Building Society
    It would be sensible to have your start your search soon rather than later. Once you decide who you want to use and once your offer is accepted you can instruct them to work for you and pass their details on the the EA. As you are getting a mortgage with Norwich and Peterborough Building Society, ask your prospective lawyers check they are on the Norwich and Peterborough Building Society conveyancing panel otherwise they can't do the mortgage legal work.
  • I have paid off my mortgage with Norwich and Peterborough Building Society. I assume I don't need a solicitor on the Norwich and Peterborough Building Society panel to remove the mortgage at the Land Registry. Please confirm
    If you have finished paying off your Norwich and Peterborough Building Society mortgage they may send you evidence showing that you have paid it off. Alternatively they may notify the Land Registry directly. The Land Registry need to see this evidence before they will remove the Norwich and Peterborough Building Society mortgage from the register. Norwich and Peterborough Building Society,and any evidence they send you, will determine the action you need to take. In cases where no conveyancer is acting for you and you have paid off your mortgage: but are not moving to another property where the Norwich and Peterborough Building Society has sent the Land Registry the discharge electronically, and the Norwich and Peterborough Building Society has instructed the Land Registry to do so The Land Registry will send you a letter confirming that your Norwich and Peterborough Building Society mortgage has been paid off.
  • I am currently in the process of buying my council flat. I have a mortgage agreed with Norwich and Peterborough Building Society. Conveyancing is new to me. Can I proceed without a solicitor easily? I think we can but we keep being told I should use one. Any advice?
    It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with Norwich and Peterborough Building Society you will need to appoint a solicitor on the Norwich and Peterborough Building Society conveyancing panel.
  • Can I register a complaint to Norwich and Peterborough Building Society about the lawyers being on the Norwich and Peterborough Building Society conveyancing panel?
    There is little point in complaining directly to Norwich and Peterborough Building Society. All solicitors and conveyancer must have a complaints procedure. You can get information from the solicitor's or conveyancer's website or ask at their office. They must tell you about it if you ask.

    The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.

    If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

  • It is not clear whether my mortgage offer requires a lease extension. I have telephoned Norwich and Peterborough Building Society on numerous occasions and told it wasn't a problem and they would lend. My solicitor - who is on the Norwich and Peterborough Building Society conveyancing panel- telephoned and was told not they would not lend in accordance with their UK Finance Mortgage Lenders' Handbook minimum lease term requirements. Who do I believe?
    As long as the conveyancer is on the Norwich and Peterborough Building Society panel she or he must comply with the UK Finance Mortgage Lenders' Handbook requirements for Norwich and Peterborough Building Society. Unless your lawyer obtains specific confirmation in writing that Norwich and Peterborough Building Society will go ahead your lawyer has no choice but to refrain from exchanging contract and committing you to the purchase. We would suggest that you ask Norwich and Peterborough Building Society to contact your lawyer in writing confirming that they will accept the remaining number of years left on the lease.
  • I recently had an offer accepted on a house. My mortgage broker recommended their conveyancers I paid an upfront payment of 175. Soon after the conveyancers contacted me to say that they were not on the Norwich and Peterborough Building Society conveyancing panel. Am I right in thinking that I should be due a refund?
    You should be able to recover this from the law firm if they were not on the Norwich and Peterborough Building Society panel. They should have asked at the outset which lender you were obtaining a mortgage with. An important lesson to readers of this site is to check that the lawyers are on the appropriate lender panel.
  • I am selling my house. I had a double glazing fitted in month 2010 but did not receive a FENSA certificate or Building Regulation Certificate. My buyer's mortgage company, Norwich and Peterborough Building Society are being a right pain. The solicitor who is on the Norwich and Peterborough Building Society conveyancing panel is saying indemnity insurance will be fine but Norwich and Peterborough Building Society are insisting on a building regulation certificate. Why do Norwich and Peterborough Building Society have a conveyancing panel of they don’t accept advice from them?
    It is probably the case that Norwich and Peterborough Building Society have referred the matter to their valuer. The reason why Norwich and Peterborough Building Society may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.
  • Intending to buy a flat with a mortgage with Norwich and Peterborough Building Society. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Building Society if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Norwich and Peterborough Building Society conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
    They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Norwich and Peterborough Building Society conveyancing panel
  • My ex -wife's name is on the Norwich and Peterborough Building Society mortgage of my property but not on the land registry. The apartment was transferred to me on our divorce many years ago by way of a sealed court order. Does my ex still have a say on the sale even though the land registry showing the property in my name alone? Will I be required to take her name of the Norwich and Peterborough Building Society mortgage in order to sell?
    In terms of the Norwich and Peterborough Building Society mortgage, it is unusual that your ex-wife's name remains on the mortgage but not on the title. It is conceivable that this is an oversight on the part of your conveyancers to ensure that her name was removed or even an administrative error on the part of Norwich and Peterborough Building Society in failing to update their data. In any event, it should cause difficulty providing her name no longer appears on the Land Registry title and you have a court order ordering that the property is transferred to you.
  • We are are buying a flat in your area. Conveyancing solicitors in your area need to be instructed. My agent suggested that we check that the conveyancer in your area is on the Norwich and Peterborough Building Society panel. Is this right?
    Not all your area conveyancing firms are on the Norwich and Peterborough Building Society conveyancing panel. Use the above search tool to locate a your area conveyancing firm on the on the Norwich and Peterborough Building Society panel.
By location

Norwich and Peterborough Building Society solicitors by location

Pick a location to see firms on the Norwich and Peterborough Building Society panel covering that area.