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Platform Home Loans Conveyancing Panel : Questions and Answers
My financial adviser has informed me that I have to pay Platform Home Loans fees should I instruct my family lawyer. How good are the Platform Home Loans conveyancing panel solicitors? I dont care which law firm I use as long as they're good and reasonably priced. Would you recommend a specific law firm on the Platform Home Loans panel?
Platform Home Loans’s conveyancing panel is pretty large so your best bet is just to check with the firms you are getting quotes from whether they are on it. You can search by postcode on the search tool on this site to find solicitors that Platform Home Loans will allow to act for them.
Our son-in-law is in the process of securing a new build apartment with a home loan from Platform Home Loans. His conveyancer has advised him of a delay in receiving the ‘Disclosure of Incentive Form’. Who needs to receive the form?
The form is intended to provide information to the main parties involved in the transaction. Therefore, it will be provided to your son’s lawyer who should be on the Platform Home Loans conveyancing panel as a standard part of the process, and to the valuer when asked.
The Developer will be required to start the process by downloading the form and completing it.
The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the Platform Home Loans conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.
Do lenders provide you with an approved list of solicitors? How do you know who is on the Platform Home Loans conveyancing panel?
The firms themselves provide us confirmation that they are on the Platform Home Loans conveyancing panel as opposed to being supplied with a list from Platform Home Loans directly.
My conveyancers in Manchester have advised me that they can not locate my conveyancing file. To assist with my purchase I took out a mortgage with Platform Home Loans. Is it case that being on the Platform Home Loans conveyancing panel they need to have retained the file for a prescribed period?
It very much depends from lender to lender but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the Platform Home Loans Conveyancing Panel Terms. It might be worth you contacting Platform Home Loans directly.
Is it the case that all conveyancing lawyers on the Platform Home Loans conveyancing panel work on a no sale no fee basis?
There is generally no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their package
Can I register a complaint to Platform Home Loans about the lawyers being on the Platform Home Loans conveyancing panel?
Complaining to Platform Home Loans about their conveyancing panel is unlikely to yield much of a response. Every solicitor firm and conveyancer must have a complaints procedure. You can get information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.
The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.
If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.
Platform Home Loans have agreed my mortgage in principle, my offer on house has been accepted, now what?
The estate agent will want to know who your solicitors are (make sure these solicitors are on the lenders panel). Call up Platform Home Loans or your broker and complete any relevant paperwork. Platform Home Loans will tell you what documents they want. Platform Home Loans will instruct a valuer. The valuer will get in touch with the estate agent or seller to book an appointment. Once conducted (assuming no problems) it takes about week to get a mortgage offer. Platform Home Loans will issue the offer to you and your lawyer. The transaction will then take it’s course according the nature and complexity of the conveyancing.
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