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approved by RBS - Direct Line
Ready to buy a new home? Failing to check that a lawyer is on the RBS - Direct Line list of approved solicitors can put your transaction at risk of delay or failure.
Looking for information about your firm's panel status?
How does my firm apply to be on the The Royal Bank of Scotland plc Direct Line Mortgages Conveyancing Panel? How can my firm be reinstated onto the The Royal Bank of Scotland plc Direct Line Mortgages Conveyancing Panel?Find an Approved Solicitor on the The Royal Bank of Scotland plc Direct Line Mortgages Conveyancing Panel
Common questions asked concerning the RBS - Direct Line Solicitor Panel
It has come to my attention via my IFA that my the law firm I have appointed is not on the RBS - Direct Line Conveyancing panel. What can I do to check?
You need to contact your lawyer directly. You lawyer should advise you what has happened. If they are not on the panel they could put your in touch with solicitors on the conveyancing panel for RBS - Direct Line.
My solicitor is asking me for proof of ID documents stating that this forms part of his retainer as a solicitor on the RBS - Direct Line Solicitor panel. Is this right?
Due to Money Laundering Regulations your conveyancing lawyer is duty bound to confirm positively your identification when entering into a business relationship with you. It is a criminal offense if your lawyer not do this. If you do not provide ID early in the transaction the solicitor must refuse to act for you. It’s unlikely a lawyer will turn you away if you come to the first meeting without relevant ID but you will have to produce it at some point so you might as well bring it with you to the initial meeting so the lawyer can tick the ID verification box and start sorting out the conveyancing straight away. If you are getting a mortgage with RBS - Direct Line your lawyer also has to check ID documents to satisfy RBS - Direct Line
I have been looking for online conveyancing estimates. Can I be confident that all the firms that are listed on your directory are on the RBS - Direct Line conveyancing panel?
The solicitor and licensed conveyancing practices listed on our site have assured us via an online form that they are on the RBS - Direct Line panel and agreed to advise us to take down their listing in the event of removal off of the RBS - Direct Line panel. To date we have not been informed by either a bank or a member of the public that the data about a specific firm being on the RBS - Direct Line conveyancing panel is not accurate.
I am trying to get my ex-husband removed the mortgage deeds. Can RBS - Direct Line really tell me which solicitor I can or can not use?
You can use any solicitor you like but RBS - Direct Line then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the RBS - Direct Line solicitors panel
Are all Conveyancing Quality Solicitors on the RBS - Direct Line conveyancing panel?
It is true that some banks and building societies now use the accreditation scheme as the starting point for Panel membership such as HSBC and Santander. CQS accreditation however gives no guarantee to lender panel acceptance. That being said,the Council of Mortgage Lenders have indicated that it is likely to become a pre-requisite for firms wishing to remain on their approved list of firms.
I have not been happy with the level or service received from my lawyer. Is there a RBS - Direct Line conveyancing panel complaints department or do I complain directly to the law firm?
There is little point in complaining directly to RBS - Direct Line. Every solicitor firm and conveyancer must have a complaints procedure. Usually one can find this information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.
The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.
If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.
I am selling my apartment. I had a double glazing fitted in month 7 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s lender, RBS - Direct Line are being pedantic. The solicitor who is on the RBS - Direct Line conveyancing panel is happy to accept ‘lack of building regulation’ insurance but RBS - Direct Line are requiring a building regulation certificate. Why do RBS - Direct Line have a conveyancing panel of they don’t accept advice from them?
It is probably the case that RBS - Direct Line have referred the matter to their valuer. The reason why RBS - Direct Line may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.
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Transfer of Equity for RBS - Direct LinePlease note that Lexsure Ltd is in no way associated with nor affiliated with Lexsure Solicitors