Find a Law Firm
approved by RBS - Direct Line
Ready to buy a new home? Failing to check that a lawyer is on the RBS - Direct Line list of approved solicitors can put your transaction at risk of delay or failure.
Looking for information about your firm's panel status?
How does my firm apply to be on the The Royal Bank of Scotland plc Direct Line Mortgages Conveyancing Panel? How can my firm be reinstated onto the The Royal Bank of Scotland plc Direct Line Mortgages Conveyancing Panel?Find an Approved Solicitor on the The Royal Bank of Scotland plc Direct Line Mortgages Conveyancing Panel
RBS - Direct Line Conveyancing Panel Example Support Desk Enquires
On what basis would a firm of solicitors be excluded from the RBS - Direct Line approved conveyancing panel?
A survey recently commissioned by the Solicitors Regulatory Authority found that three quarters of solicitor practices had been excluded from a lender panel. The top reasons in order are :
- lack of transactions
- the lawyer is a sole practitioner
- as part of the HSBC panel reduction
- regulatory contact by SRA
- accidental removal. We are not aware of the specific or common criteria for removal by RBS - Direct Line
My solicitor has uncovered an inconsistency when comparing the information in RBS - Direct Line’s valuation survey and what is in the conveyancing documents. My lawyer says that as he is on the RBS - Direct Line conveyancing panel he is duty bound to ensure that the lender is happy with this discrepancy and is still content to lend. Is my solicitor’s stance appropriate?
A precondition to being on the RBS - Direct Line approved panel is to comply with the CML Handbook requirements (last updated for this lender on RBS - Direct Line) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for both parties.
I see that you have a post code search directory identifying law firms on the RBS - Direct Line conveyancing panel. Do firms pay you a commission if I instruct them for my own house purchase?
We are a listing service only for law firms wishing to communicate if they are on the RBS - Direct Line conveyancing panel or other lender panels. We do not charge referral fees to the any conveyancer that you subsequently appoint.
Can you clarify what the consequences are if my solicitor is expelled from the RBS - Direct Line Solicitor panel prior to completion?
First, this is a very rare occurrence. In most cases even where a law firm is removed off of a panel the lender would allow the completion to go ahead as the lender would appreciate the difficulties that they would place you in if you have ti instruct a new solicitor days before completion. In a worst case scenario where the lender insists that you instruct a new firm then it is possible for a very good lawyer to expedite the conveyancing albeit that you may pay a significant premium for this. The analogous situation is where a buyer instructs a lawyer, exchanges contracts and the law firm is shut down by the regulator such as the SRA. Again, in this situation you can find lawyers who can troubleshoot their way to bring the conveyancing to a satisfactory conclusion - albeit at a cost.
Can I be sure that the solicitor on the RBS - Direct Line panel is any good?
seeking recommendations is a good starting point. Before you go ahead check if they offer a no sale no fee offer. Also you often get what you pay for - a firm which quotes more will often provide a better service than one which is cheap as chips. We would always recommend that you speak with the lawyer carrying out your transaction
We are getting a further advance on our mortgage from RBS - Direct Line as we wish to carry out alterations or improvements our home. Do we need to appoint a solicitor on the RBS - Direct Line conveyancing panel to deal with the paperwork?
RBS - Direct Line would not normally instruct firms on their conveyancing panel to deal with such a matter. If they did require any legal work then you would need to ensure that such a lawyer was on the RBS - Direct Line list
The for formalities of my purchase has taken place with a loan from RBS - Direct Line. Conveyancing was a necessary evil but I would like to complain about RBS - Direct Line. Who do I contact should I wish to lodge a complaint?
Almost all lenders have complaints procedures. Your first point of contact should be one of the RBS - Direct Line branches or the Customer Services Department at RBS - Direct Line head office. Ordinarily complaints to RBS - Direct Line are resolved effectively and efficiently. However if you are not satisfied that the matter is resolved you can write to the
Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR who will take matters further.
Other Topics
Transfer of Equity for RBS - Direct LinePlease note that Lexsure Ltd is in no way associated with nor affiliated with Lexsure Solicitors