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approved by Topaz Finance

Ready to buy a new home? Failing to check that a lawyer is on the Topaz Finance list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the Topaz Finance plc Conveyancing Panel

FAQs for the Topaz Finance Solicitor Panel

A conveyancer I had intended to instruct on a purchase said she will levy higher legal fees if my lender is due to their difficult processes! Am I likely to be frustrated using Topaz Finance? Any comments will be appreciated
Topaz Finance conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the Topaz Finance conveyancing panel. If they are not, this does add further risk of delay as Topaz Finance will appoint their own solicitors to look after their interest.
My son-in-law is purchasing a newly built flat with a mortgage from Topaz Finance. His conveyancer has advised him of a delay in receiving the ‘Disclosure of Incentive Form’. This document is news to me - what is it and who needs sight of it?
The form is intended to provide information to the main parties involved in the transaction. Therefore, it will be provided to your son’s lawyer who should be on the Topaz Finance conveyancing panel as a standard part of the process, and to the surveyor when requested.

The Developer will be required to start the process by downloading the form and completing it.

The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the Topaz Finance conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.

Do I need to pop into the offices of the Topaz Finance conveyancing panel solicitor to execute the mortgage deed? If so, I will appoint a lawyer who conducts conveyancing in Bristol so that I can attend their offices if required.
Most conveyancing panel lawyers for Topaz Finance undertake all of the work via the post, internet or over the phone. This means that they can undertake your Conveyancing Transaction no matter where you live in England or Wales. However you should check if you can still book an appointment to go into appointed conveyancing lawyer if you prefer.
I am considering applying for a Topaz Finance mortgage for purchase of a new build (under development) with 70% LTV. Is it compulsory to choose a solicitor on the conveyancing panel for Topaz Finance?
In theory, you could use a solicitor that is not on Topaz Finance conveyancing panel, but Topaz Finance would require one of their panel solicitors to be instructed to act in their interests, and you'd have to pay for this - so most people instruct a panel solicitor. It's also easier, as otherwise you'd have to deal with two solicitors for the same transaction.
I am currently in the process of buying my council flat. I have a mortgage agreed with Topaz Finance. Conveyancing is new to me. Can I proceed without a solicitor easily? I think we can but we keep being told I should have one. Any advice?
It is not advisable proceed with a house purchase without a solicitor. The council's solicitor are not acting for you. You need a solicitor for a number reasons. One of which is to verify what plans the Council have for repairs and refurbishment for the next five years. Many leaseholders have been stung for contributions of thousands of pounds. In any event if you are getting a mortgage with Topaz Finance you will need to appoint a solicitor on the Topaz Finance conveyancing panel.
I have not been happy with the level or service received from my lawyer. Is there a Topaz Finance conveyancing panel complaints department or do I complain directly to the law firm?
There is little point in complaining directly to Topaz Finance. All solicitors and conveyancer must have a complaints procedure. You can get information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is properly dealt with by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

I am due to exchange contracts on my house. I had a double glazing fitted in month 7 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s lender, Topaz Finance are being difficult. The solicitor who is on the Topaz Finance conveyancing panel is happy to accept ‘lack of building regulation’ insurance but Topaz Finance are insisting on a building regulation certificate. Why do Topaz Finance have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Topaz Finance have referred the matter to their valuer. The reason why Topaz Finance may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.