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approved by TSB

Ready to buy a new home? Failing to check that a lawyer is on the TSB list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the TSB plc Conveyancing Panel

Common questions asked concerning the TSB Solicitor Panel

The solicitor I had intended to instruct on a remortgage said he would charge more if my mortgage is with TSB because of their difficult processes! Will I regret using TSB? Is TSB conveyancing so much more difficult?
TSB conveyancing requirements for their panel are no better or no more complicated than most lenders. It is the case now the CML Handbook, the "bible" used by solicitors to establish lender requirements, is different for each lender. It is not clear if your lawyer is on the TSB conveyancing panel. If they are not, this does add further risk of delay as TSB will appoint their own solicitors to look after their interest.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company TSB will not agree to this. Why was TSB even consulted?
Your lawyer being on the TSB conveyancing panel is duty bound to inform TSB of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to TSB then they would have to discontinue acting for you and TSB.
What tools are available to find a local solicitor on the TSB conveyancing panel? I have a car and am prepared to travel up to 20 kilometers to meet the lawyer.
You can use the find a conveyancing panel tool on this page. Please choose the lender and your location and you will see a number of lawyer located nearest you. Alternatively you can type in the name of your proposed law firm and see if they are listed as being on the TSB solicitor panel.
I am trying to get my ex-wife removed the mortgage deeds. Can TSB really insist on which solicitor I can or can not instruct?
You can use any solicitor you like but TSB then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the TSB solicitors panel
Can you point me to a directory of TSB panel solicitors on the Council of Mortgage Lender’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
Can I register a complaint to TSB about the lawyers being on the TSB conveyancing panel?
There is little point in complaining directly to TSB. All solicitors and conveyancer must have a complaints procedure. You can get information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

My ex -wife’s name is on the TSB mortgage of my property but not on the land registry. The apartment was transferred to me on our divorce many years ago by way of a sealed court order. Does my ex still have a say on the sale even though the land registry showing the property in my name alone? Will I be required to take her name of the TSB mortgage in order to sell?
In terms of the TSB mortgage, it is unusual that your ex-wife’s name remains on the mortgage but not on the title. It is conceivable that this is an oversight on the part of your conveyancers to ensure that her name was removed or even an administrative error on the part of TSB in failing to update their data. In any event, it should cause difficulty providing her name no longer appears on the Land Registry title and you have a court order ordering that the property is transferred to you.