Find a Law Firm approved by TSB

Ready to buy a new home? Failing to check that a lawyer is on the TSB list of approved solicitors can put your transaction at risk of delay or failure.

Find a Law Firm approved by TSB
Find a Law Firm approved by TSB

Find an Approved Solicitor on the TSB plc Conveyancing Panel

Common questions asked concerning the TSB Solicitor Panel

I need to swap lawyers as my lawyer is not on the TSB panel of conveyancing solicitors. How easy is it to change conveyancer?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
My partner and I are refinancing our apartment with TSB. We have a son approaching twenty who lives with us. The solicitor on the TSB conveyancing panel has asked us to disclose any adults other than ourselves who reside at the property. Our lawyer has now e-mailed a document for our son to sign, giving up any rights in the event that the apartment is forfeited by the lender. I have two concerns (1) Is this document specific to the TSB conveyancing panel as he did not need to sign this form when we bought 4 years ago (2) In signing this form is our son in any way compromising his right to inherit the property?
First, rest assured that your TSB conveyancing panel solicitor is doing the right thing as it is established procedure for any occupier who is aged 17 or over to sign the necessary Consent Form, which is purely to state that any rights he has in the property are postponed and secondary to TSB .This is solely used to protect the TSB if the property were re-possessed so that in such circumstances, your son would be legally obliged to leave.

It does not impact your son’s right to inherit the apartment. Please note that if your son were to inherit and the mortgage in favour of TSB had not been discharged, he would be liable to take over the loan or pay it off, but other than that, there is nothing stopping him from keeping the property in accordance with your will or the rules of intestacy.

Are the lawyers identified as being on the TSB conveyancing panel, together with their details provided by TSB?
The firms themselves provide us confirmation that they are on the TSB conveyancing panel as opposed to being supplied with a list from TSB directly.
My conveyancers in Leeds have advised me that no longer have my conveyancing file. To assist with my purchase I took out a mortgage with TSB. Is it case that being on the TSB conveyancing panel they need to have retained the file for a prescribed period?
It very much depends from lender to lender but many of the Terms and Conditions of Conveyancing Panel Appointment require the file to be held for a period of 6 years. That being said we have not seen a copy of the TSB Conveyancing Panel Terms. It might be worth you contacting TSB directly.
Is it the case that all conveyancing lawyers on the TSB conveyancing panel work on a no move no charge basis?
On the whole there are no requirements by lenders for their firms to operate on a no-sale-no-fee basis. There a small number of lenders who operate a very restricted conveyancing panel managed by a third party company (often termed in the industry as a ‘gatekeeper’). That third party may impose certain conditions such as non-sale-no fee on the panel firms. If you require this as a condition of your conveyancing then you should check with the conveyancing firm that this is part of their service
I am buying a property where the roof has a solar panel. TSB have issued a mortgage offer so presumably this is not a concern to them. Why is my solicitor raising questions about the panel?
Given that your lender is TSB your lawyer must to check the TSB conveyancing instructions contained in the Part of CML Handbook for TSB . The CML Handbook contains minimum requirements for solar panel roof-space leases, and solicitors are required to report to TSB where a lease does not meet these requirements. The requirements relate to the installation of panels on properties in England and Wales. Requirements for Scotland are due in the near future.
Completion of my remortgage has taken place with a mortgage from TSB. Conveyancing was satisfactory but I would like to complain about TSB. How does one go about formally complaining?
Almost all lenders have complaints procedures. Your first point of contact should be one of the TSB branches or the Customer Services Department at TSB head office. In most cases complaints to TSB are sorted out very quickly. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR with full details of your complaint.

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Transfer of Equity for TSB

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