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Ready to buy a new home? Failing to check that a lawyer is on the Whistletree list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the Whistletree (a trading name of TSB Bank plc) Conveyancing Panel

Q and A’s regarding the Whistletree Solicitor Panel

My husband and I are first time buyers. Within the 48 hours our solicitor has sent a preliminary report and documents to look through with the expectation that exchange is imminent. Whistletree have this afternoon contacted us to advise us that they have now hit a problem as our conveyancer is not on their conveyancing panel. What do we do from here?
When purchasing a property with the benefit of a mortgage it is usual for the purchaser's solicitors to also act for the purchaser's lender.

In order to act for a bank or building society a law firm has to be on that lender's conveyancing panel. An application has to be made by the law firm to the lender to become a member of the lender's panel and there are increasingly strict criteria which the firm has to satisfy and indeed some lenders now require their panel members to be part of the Law Society’s Conveyancing Quality Scheme. Your property lawyers should contact Whistletree and see if they can apply for membership of the Whistletree conveyancing panel, but if that is not viable Whistletree will instruct their own solicitors to act. You don't have to instruct a firm on the Whistletree conveyancing panel and you may continue to use your own solicitors, in which case it will likely add costs, and it may delay matters as you are adding another lawyer into the mix.

My god-son is in the process of securing a house that has just been built with a mortgage from Whistletree. His lawyer has advised him of a delay in receiving the ‘Disclosure of Incentive Form’. Who needs to receive the form?
The document is intended to provide information to the main parties involved in the purchase. Therefore, it will be provided to your son’s lawyer who should be on the Whistletree conveyancing panel as a standard part of the process, and to the valuer when requested.

The Developer will be required to start the process by downloading the form and completing it.

The form will therefore need to be available for the valuer at the time of his or her site visit. The form should be sent to the Whistletree conveyancing panel solicitor as early as possible, in order to avoid any last minute delays, and no later than at exchange of contracts.

I require the services of a Whistletree panel solicitor in Inverness. Could you help me?
Unfortunately it’s not apparent why you need a Whistletree panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Whistletree to find out which solicitors in Whistletree are on their panel. If you do find such a firm not listed please direct them to our site to list. At a fee of one pound per month it is not expensive to register on the site
I was supposed to complete on my first house two days ago. My solicitor is on the Whistletree conveyancing panel but has moved offices in the past couple of months and had not advised Whistletree of their new address. Whistletree has locked down the release of mortgage funds as the information from the solicitors isn't correct.
This is as unusual as it is unlucky. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Whistletree branch or your mortgage broker to see if they can help.
is it true that all solicitor firms on the Whistletree conveyancing panel regulated by the SRA?
As solicitors, in order to be on the Whistletree conveyancing panel they would need to be regulated by the Solicitors Regulatory Authority. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
I have a mortgage with Whistletree. My uncle retired last week and wants to pay off my mortgage. After Whistletree is paid, I want to transfer the property to my mother's name; How long does the process take? Do we need two separate solicitors on the Whistletree conveyancing panel? I do not intend to live at the property once the Whistletree mortgage is discharged.
Although you do need to retain the services of a lawyer they dont need to be on the Whistletree panel. You will need a solicitor to draw up the transfer and to deal with the Land Registry formalities. The only thing you need to consider is that by selling at an undervalue so ask your lawyer about the implications. There could be an inheritance tax issue if you die within 7 years of this. As the property is your main residence you need not pay CGT but you should speak with your accountants in any event.
Planning on purchasing a house with a mortgage with Whistletree. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Lender if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Whistletree conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Whistletree conveyancing panel