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approved by Whistletree

Ready to buy a new home? Failing to check that a lawyer is on the Whistletree list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the Whistletree (a trading name of TSB Bank plc) Conveyancing Panel

Whistletree Conveyancing Panel Recently Asked Questions

Much to my surprise I have been told by my mortgage broker that my lawyer is not on the Whistletree Solicitor panel. How can I be certain that this is indeed the case?
The first thing you need to do is to contact your lawyer directly. You lawyer should advise you of the situation. If they are not on the panel they could put your in touch with solicitors on the conveyancing panel for Whistletree.
My conveyancer has identified a discrepancy between the information in Whistletree’s home valuation survey and what is revealed within the title deeds. My lawyer has advised that as he is on the Whistletree conveyancing panel he needs to ensure that the bank is OK with this discrepancy and is still content to lend. Is my lawyer’s stance legitimate?
A precondition to being on the Whistletree approved panel is to comply with the CML Handbook requirements (last updated for this lender on Whistletree) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for both parties.
I have checked your search tool I can't find the lawyer I was hoping to instruct as being on the Whistletree conveyancing panel. My lawyer has said that they are on the Whistletree approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Whistletree conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Whistletree solicitor panel.
My house is up for sale and I have a buyer. Does my solicitor have to be on the Whistletree conveyancing panel in order to deal with redeeming my mortgage?
Ordinarily, even if your lawyer is not on the Whistletree conveyancing panel they can still act for you on your sale. it might be that the lender will not release the original deeds (if applicable and increasingly irrelevant) until after the mortgage is paid off. You should speak to your lawyer directly before you start the process though to ensure that there is no problem as lenders are changing their requirements fairly frequently at the moment.
Is the case that all CQS (Conveyancing Quality Scheme) solicitors on the Whistletree conveyancing panel?
A selection of banks and building societies now use CQS as the starting point for Panel membership such as HSBC and Santander. CQS accreditation however is no guarantee to lender panel acceptance. That being said,the CML have indicated that it is likely to become a pre-requisite for firms wishing to remain on their approved list of firms.
What are the common reasons for a lender such as Whistletree to withdraw a mortgage offer?
Banks and Building Societies such as Whistletree can withdraw their mortgage offer although this is unusual. If Whistletree withdraw their offer they may or may not inform you or the lawyer as to the reasons why. There are many potential reasons but here are a number of examples:
  • Many mortgage offers have an expiry date. Your lawyer should check this. Whistletree may amend or withdraw an offer before the end of its validation period if an offer extension is requested and following a re-evaluation of the property the value of the security is below a level which is acceptable to them.
  • If the borrower informs Whistletree of a change in the loan amount agreed
  • Following advice from the valuer on their lender panel or If the lender has doubts about the effectiveness of the valuation as a result of subsequent events or information received post valuation but pre completion
  • Where the lender has to take account a recent change in law
  • Where the Lender’s right to possession is fettered in some way
I am selling my house. I had a double glazing fitted in month 2010 but did not receive a FENSA certificate or Building Regulation Certificate. My purchaser’s lender, Whistletree are being a right pain. The solicitor who is on the Whistletree conveyancing panel is saying indemnity insurance will be fine but Whistletree are insisting on a building regulation certificate. Why do Whistletree have a conveyancing panel of they don’t accept advice from them?
It is probably the case that Whistletree have referred the matter to their valuer. The reason why Whistletree may not want to accept indemnity insurance is because it does not give them any reassurance that the double glazing correctly and safely installed. It merely protects against enforcement action which is very unlikely anyway.