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approved by Whistletree

Ready to buy a new home? Failing to check that a lawyer is on the Whistletree list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the Whistletree (a trading name of TSB Bank plc) Conveyancing Panel

FAQs for the Whistletree Solicitor Panel

I am selling my flat and the EA has just e-mailed to say that the buyers are swapping property lawyer. The excuse is that Whistletree will only work with property lawyers on their conveyancing panel. Why would a leading lender only deal with specific lawyers?
UK lenders have always had panels of law firms they are willing to work with, but in the past few years big names such as Santander, have reviewed and reduced their conveyancing panel– in some cases removing conveyancing firms who have worked with them for more than 25 years.

Banks point to the increase in fraud by way of justification for the cull – criteria have been tightened and a smaller panel should be easier to keep an eye on. No lender will say how many solicitors have been dropped, claiming the information is commercially sensitive, but the Law Society says it is being contacted daily by practices that have been removed from panels, or have other concerns about them. Some do not even realise they have been dropped until contacted by a borrower who has instructed them as might be the situation in your buyer’s case. Your purchasers are unlikely to have any sway in the decision.

My solicitor has spotted a discrepancy between the information in Whistletree’s valuation report and what is revealed within the conveyancing documents. My solicitor has advised that as he is on the Whistletree conveyancing panel he needs to check that the bank is with this discrepancy and is still content to lend. Is my solicitor’s stance legitimate?
A precondition to being on the Whistletree approved panel is to comply with the CML Handbook requirements (last updated for this lender on Whistletree) which do require that your lawyer disclose any incorrect assumptions in the lender’s valuation report and the legal papers. Should you refuse to allow your lawyer to make the appropriate notification then your lawyer will have no choice but to discontinue acting for both parties.
Do all the licensed conveyancers and solicitor practices listed on your directory have online case tracking as I understood that this was a condition of being on the Whistletree conveyancing panel?
No. There is no CML Part 2 or Building Society Association requirement relating to online case tracking. Some law firms operate such technology and some don't.
I was due to move into my flat last Thursday. My lawyer’s firm is on the Whistletree conveyancing panel but has moved offices 8 weeks ago and had not advised Whistletree of their new address. Whistletree is now refusing to release my funds as the information from the solicitors isn't correct.
This is a rare situation indeed. The majority of lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Whistletree branch or your mortgage broker to see if they can help.
Is there a list of Whistletree panel solicitors on the CML Handbook Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
Hi, thinking about buying a house off my mate. Assuming we can agree a figure, what’s the best way to proceed? I plan to obtain a mortgage with Whistletree. Is there anyway to cut out the solicitors to save on the costs? My father said that years ago it was possible to take the documents into the local Land Registry office and they did the rest
If you are getting a mortgage with Whistletree involved you will need to appoint a solicitor on the Whistletree conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to Whistletree. Feel free to use our search tool to look for a licensed conveyancer or solicitor on the Whistletree conveyancing panel.
Whistletree have agreed my mortgage in principle, my offer on house has been accepted, now what?
The estate agent will want to know who your solicitors are (make sure these solicitors are on the lenders panel). Call up Whistletree or your broker and complete any relevant paperwork. Whistletree will tell you what documents they want. Whistletree will instruct a valuer. The valuer will get in touch with the estate agent or seller to book an appointment. Once conducted (assuming no problems) it takes about week to get a mortgage offer. Whistletree will issue the offer to you and your lawyer. The transaction will then take it’s course according the nature and complexity of the conveyancing.