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approved by CynergyBank

Ready to buy a new home? Failing to check that a lawyer is on the CynergyBank list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the Cynergy Bank Conveyancing Panel

FAQs for the Cynergy Bank Solicitor Panel

I need to swap lawyers as my lawyer is not on the Cynergy Bank panel of conveyancing solicitors. Is it practical to instruct different lawyers?
If you haven't yet instructed a solicitor to do anything for you and have just received quotes, you're perfectly free to choose a different solicitor to carry out your work for you. The best way is to get recommendations from friends or family who have actually used the solicitor or conveyancer you're considering.
We are only a couple days away from an exchange and my parents having sent the 10% deposit to my lawyer. I am now advised that as the deposit has not come from me my lawyer needs to disclose this to my lender Cynergy Bank. I am advised that, being on the Cynergy Bank conveyancing panel and acting on their behalf he must inform Cynergy Bank if the balance of the mortgage advance is not just from me. I informed the bank about my parent’s contribution when I applied for the home loan so is it really necessary for him to raise this?
Your lawyer is obliged to check with Cynergy Bank to make sure that they are aware that the balance of the purchase price is not from your own funds. Your solicitor can only report this to Cynergy Bank if you agree, failing which, your lawyer must cease to continue acting.
I require the services of a Cynergy Bank panel solicitor in Belfast. Can you assist?
Unfortunately it’s not apparent why you need a Cynergy Bank panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to Cynergy Bank to find out which solicitors in Cynergy Bank are on their panel. If you do find such a firm not listed please direct them to our site to list. At a fee of one pound per month it is not expensive to register on the site
The solicitors that I appointed last week on my purchase in Hendon has suddenly shut down. I only went with them because I had to have a lawyer on the Cynergy Bank conveyancing panel and my previous lawyer was not. I gave my credit card details for them to take £175 for searches. What do I do now?
Assuming that you have an Estate Agent in the equation then let them know straight away so that they advise the vendors that there may be a slight delay due to the problems encountered. Most sellers would be sympathetic and urge their lawyer to send a new set of papers to your new solicitors. You should appoint new lawyers that are on the Cynergy Bank conveyancing panel and notify the lender. If you have paid over any money it will hopefully be held by the SRA as money in an intervened firm's bank accounts is transferred to the SRA. Then, the SRA or the intervention agent looks at the intervened firm's accounts to work out who the money belongs to. To claim your money you will need to contact the SRA. If the SRA cannot return money you are owed from the firm's bank accounts, or if they can only return part of the money, you can apply to the Compensation Fund for a grant. Your new lawyers should be in a position to assist
Do the majority of banks operate their own panel of solicitors?
Many lenders do operate a restricted conveyancing panel but a lot of lenders allow any solicitors to join their panel so long as they meet their criteria. Each lender sets their own criteria. For example the Cynergy Bank conveyancing panel requirements are different to Cynergy Bank’s conveyancing panel requirements.
Completion of my remortgage has taken place with a mortgage from Cynergy Bank. Conveyancing was satisfactory but I would like to complain about Cynergy Bank. How do I make a complaint?
Almost all lenders have complaints procedures. Your first point of contact should be one of the Cynergy Bank branches or the Customer Services Department at Cynergy Bank head office. Ordinarily complaints to Cynergy Bank are sorted out effectively and efficiently. However if you are not satisfied that the matter is resolved you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR with full details of your complaint.
Planning on purchasing a flat with a mortgage with Cynergy Bank. I have received an online quote from a licensed conveyancer, which states: "There will be no charge for dealing with the Building Society if you are obtaining a mortgage". I take this to mean that there will be no additional fee if the solicitor is on the Cynergy Bank conveyancing panel. I wanted to make sure it means there will be no additional fees for dealing with the mortgage.
They are simply saying that the cost for acting for the lender is included in the fee being quoted. It is worth you checking that they are on the Cynergy Bank conveyancing panel