Find an Approved Solicitor on the Generation Home
Generation Home Conveyancing Panel : Questions and Answers
My husband and I are FTBs. Within the last couple of days our conveyancer has sent a preliminary report and documents to look through with a view to exchanging next week. Generation Home have this evening contacted us to inform me that there is now an issue as our solicitor is not on their approved list of lawyers. Is this a problem?
When purchasing a property with the benefit of a mortgage it is usual for the purchaser's solicitors to also act for the purchaser's lender.
In order to act for a bank or building society a law firm has to be on that lender's conveyancing panel. An application has to be made by the law firm to the lender to become a member of the lender's panel and there are increasingly strict criteria which the firm has to satisfy and indeed some lenders now require their panel members to be part of the Law Society’s Conveyancing Quality Scheme.
Your property lawyers should contact Generation Home and see if they can apply for membership of the Generation Home conveyancing panel, but if that is not viable Generation Home will instruct their own solicitors to act. You are not legally obliged to appoint a law firm on the Generation Home conveyancing panel as you are at liberty to use your preferred lawyers, in which case it will likely add costs, and it may delay matters as you have another set of people involved.
We are due to exchange on the purchase a house but as a result of damage from the recent storms I have agreed compensation from the seller of £3k approx by way of a reduction in the price. This was going to be dealt with as part of the conveyancing process but my mortgage company Generation Home will not agree to this. Why was Generation Home even consulted?
Your lawyer being on the Generation Home conveyancing panel is duty bound to inform Generation Home of any changes to the purchase price. If you were to refuse your lawyers to disclose the reduction to Generation Home then they would have to discontinue acting for you and Generation Home.
Whilst your website is a good idea there are many lawyers listed near Chelsea on the Generation Home conveyancing panel. Can you recommend a specific firm on the Generation Home approved panel?
We are not in the business of recommending one firm above another as the right firm for you depends on where your priorities lie. For example you may require a local firm with local knowledge or you might be looking for the low cost conveyancing. Before you appoint your lawyer we advise you to speak to two or three of the firms listed to gain comfort as to which one is right for you..
I was expecting to complete on my dream home last Thursday. My lawyer’s firm is on the Generation Home solicitors panel but has moved offices 8 weeks ago and had not advised Generation Home of their new address. Generation Home has locked down the release of mortgage funds as the information from the solicitors isn't correct.
This is a rare situation indeed. Most lender Terms of Conveyancing Panel Appointment specifically oblige the solicitor to inform the lender of an address change. Your solicitor needs to treat this with the utmost urgency. Do speak with or register your concern with the senior partner (assuming he or she is not your direct lawyer). Most lenders would be reasonable in this situation and expedite the resolution of this issue. It may be prudent to enlist the help of your local Generation Home branch or your mortgage broker to see if they can help.
I previously instructed online solicitors located in Manchester who are on the Generation Home solicitor panel. They have just invoiced me a separate fee of £135 for the legal aspects of the Generation Home mortgage. Is this a supplemental conveyancing fee set by Generation Home?
Unfortunately, as long as it is in their Terms and Conditions or Quote then yes your solicitors can charge a fee for this. This fee is not set by Generation Home but by your lawyers. Some firms on the Generation Home will charge an ‘acting for lender’ fee but plenty of firms include it on their overall fee.
I was thinking of purchasing my friend’s property. Once we agree a price, what’s the best way to move forward? I hope to get a mortgage with Generation Home. Is it possible to avoid using solicitors to save on the costs? My dad reckons back in the day he did a lot of it himself, just went into the land registry office and providing them with the info they needed himself
If you are getting a mortgage with Generation Home involved you will need to appoint a solicitor on the Generation Home conveyancing panel. We would not encourage you to both use the same solicitors' firm. There are clear conflict of interest issues and it's not going to make a huge difference to the speed of the overall process. So as not to hold things us you should pass on your solicitors details to Generation Home. Feel free to use our search tool to look for a licensed conveyancer or solicitor on the Generation Home conveyancing panel.
Completion of my purchase has taken place with a mortgage from Generation Home. Conveyancing was a necessary evil but I would like to complain about Generation Home. Who do I contact should I wish to lodge a complaint?
Almost all lenders have complaints procedures. Your first port of call should be one of the Generation Home branches or the Customer Care Department at Generation Home head office. Ordinarily complaints to Generation Home are resolved effectively and efficiently. If you feel that the matter is not resolved you can write to the
Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR who will take matters further.