Find a Law Firm
approved by GenerationHome

Ready to buy a new home? Failing to check that a lawyer is on the GenerationHome list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the Generation Home Conveyancing Panel

Frequently asked questions relating to the Generation Home Solicitor Panel

My Solicitor is not listed on the Generation Home Solicitor Panel. Can I still use my preferred solicitor notwithstanding that they are excluded from the Generation Home panel?
You have a number of options available to you here:
  1. Complete the purchase with your preferred solicitors but Generation Home will need to instruct a lawyer on the Generation Home conveyancing panel. This will result in additional cost and potential delay.
  2. Get a new solicitor to act in the purchase, obviously checking they are on the Generation Home conveyancing panel.
  3. Urge your lawyer to apply to join the Generation Home lender panel
Please assist. For no fault of my lawyer but, the conveyancing for my house purchase has been going on for months. The Local Authority Search from Generation Home was dated random date and we have agreed a date for me to move into the property on 10 days inc Day of week eg. Mon. My solicitor says that as she is on the Generation Home conveyancing panel she needs to reorder the searches as they are no longer valid.
One of the many conditions to being on the Generation Home approved panel is to comply with the CML Handbook requirements (last updated for this lender on Generation Home)which specifies that a local authority search be not more than half a year old. You should nevertheless ask your lawyer to check whether something called ‘search validation’ indemnity insurance is acceptable to Generation Home.
I have checked your search tool I can't find the lawyer I was hoping to instruct as being on the Generation Home conveyancing panel. My lawyer has said that they are on the Generation Home approved panel. How can I be sure given that they are not listed on your directory?
Not all firms are yet listed on our lender panel search tool which is still relatively new. Law firms are listing on a daily basis and it is probably the case that your lawyer is on the Generation Home conveyancing lawyer and you should probably take them at their word. Please do feel free to suggest that they completing their listing on our site as it would only cost them £1 a month to list themselves as being on the Generation Home solicitor panel.
Please explain the implications if my lawyer’s firm is expelled from the Generation Home Solicitor panel prior to the moving date as agreed at exchange of contracts?
The first thing to point out is that, this is a very rare occurrence. In most cases even where a law firm is removed off of a panel the lender would allow the completion to go ahead as the lender would appreciate the difficulties that they would place you in if you have ti instruct a new solicitor days before completion. In a worst case scenario where the lender insists that you instruct a new firm then it is possible for a very good lawyer to expedite the conveyancing albeit that you may pay a significant premium for this. The analogous situation is where a buyer instructs a lawyer, exchanges contracts and the law firm is shut down by the regulator such as the SRA. Again, in this situation you can find lawyers who can troubleshoot their way to bring the conveyancing to a satisfactory conclusion - albeit at a cost.
Is there a list of Generation Home panel conveyancers on the Building Society Association’s Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
Are all conveyancing solicitors on the Generation Home conveyancing panel regulated by the SRA?
As a firm of solicitors, in order to be on the Generation Home conveyancing panel they would need to be regulated by the Solicitors Regulatory Authority. Many lenders do allow licenced conveyancers on their panel in which case such firms would be regulated by the Council of Licensed Conveyancers (CLC).
Completion of my purchase has taken place with a mortgage from Generation Home. Conveyancing was a necessary evil but I would like to complain about Generation Home. How does one go about formally complaining?
Almost all banks and building societies have complaints procedures. Your first point of contact should be one of the Generation Home branches or the Customer Services Department at Generation Home head office. We understand that complaints to Generation Home are sorted out very quickly. If you feel that the matter is not resolved you can write to the Financial Ombudsman Service who will take matters further.