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Ready to buy a new home? Failing to check that a lawyer is on the NewStreet list of approved solicitors can put your transaction at risk of delay or failure.

Find an Approved Solicitor on the New Street Mortgages Conveyancing Panel

Q and A’s regarding the New Street Mortgages Conveyancing Panel

I appointed a solicitor to conduct the legal paperwork on my house purchase 5 weeks ago having applied for a mortgage with New Street Mortgages. The firm assured me that they are on New Street Mortgages conveyancing panel and provided me their panel reference. New Street Mortgages then ,via my broker advised that their panel number was dormant and would need to be reactivated. What do I do from here? Do I instruct a different law firm currently on the approved panel for New Street Mortgages?
The answer depends on whether you still have confidence in the said solicitors and how long it will take for the firm to be reinstated on the New Street Mortgages conveyancing panel You may wish to enlist the help of your broker to check with the New Street Mortgages as to the time frame to get your lawyer reinstated on the panel once again.
I am buying a newly constructed duplex and my solicitor is advising me that she has to reveal incentives from the seller as her firm is on the New Street Mortgages conveyancing panel. I am under pressure to sign contracts and I dont want to delay deal. is my lawyer taking the correct approach?
You should not exchange unless you have advised to do so by your lawyer. A precondition to being on the New Street Mortgages approved panel is to comply with the CML Handbook requirements (last updated for this lender on New Street Mortgages). The CML Conveyancing Handbook requires that your lawyer have the appropriate Disclosure of Incentive form completed by the developer and accepted by your lender.
I need to find a New Street Mortgages panel solicitor in Inverness. Could you help me?
It is not clear why you need a New Street Mortgages panel solicitor but in any event, if you can not find one on our search tool you will need to speak directly to New Street Mortgages to find out which solicitors in New Street Mortgages are on their panel. If you do find such a firm not listed please direct them to our site to list. After all the cost is only one £1 a month
I am attempting to get my ex-husband taken off the mortgage deeds. Can New Street Mortgages really insist on which solicitor I can or can not retain?
You can use any solicitor you like but New Street Mortgages then has the right to appoint a different solicitor to act for them at your expense. It might be more cost effective and quicker to instruct a lawyer who is on the New Street Mortgages solicitors panel
Can you point me to a directory of New Street Mortgages panel conveyancers on the CML Handbook Website?
No. There is no such tool on the Council of Mortgage Lenders or Building Society Association websites. Very few lenders make their panel listings available online.
Can I register a complaint to New Street Mortgages about the lawyers being on the New Street Mortgages conveyancing panel?
Complaining to New Street Mortgages about their conveyancing panel is unlikely to yield much of a response. Every solicitor firm and conveyancer must have a complaints procedure. You can get information from the solicitor’s or conveyancer’s website or ask at their office. They must tell you about it if you ask.

The Legal Ombudsman will make sure that your complaint is addressed by the solicitor. It can also advise you how to complain.

If a licensed conveyancer does not have a complaints procedure or will not tell you about it, contact the Council for Licensed Conveyancers (CLC), which will make sure that your complaint is properly dealt with by the conveyancer. Please see below for more information.

I recently had an offer accepted on an apartment. My financial adviser suggested a solicitor I paid an upfront payment of 150. Soon after the conveyancers contacted me to say that they were not on the New Street Mortgages conveyancing panel. Am I right in thinking that I should be due a refund?
You should be able to recover this from the law firm if they were not on the New Street Mortgages panel. They should have asked at the outset which lender you were obtaining a mortgage with. An important lesson to readers of this site is to check that the lawyers are on the appropriate lender panel.